Trust & Confidentiality Policy
We are committed to providing a secure, reliable, and honest service. We respect your privacy, your personal information, and the sensitive details you share with us.
What you can expect from us:
- Confidentiality
All information you provide is kept strictly confidential. We will never share your details with anyone unless you give clear permission or if required by law.
- Accuracy & honesty
We aim to complete all applications carefully and accurately based on the information you provide. We do not alter or exaggerate details — everything must be truthful and correct.
- Secure handling of information
We store personal data safely and only for as long as necessary to provide our service. Any documents we no longer need will be securely deleted or destroyed.
- Respect & dignity
Everyone is treated fairly, without judgment. We understand that applying for benefits can feel stressful or personal, and we handle every case with sensitivity.
- Professional guidance
Our goal is to support you through the process and help you understand your options clearly. We cannot guarantee the outcome of any claim, but we work hard to give you the best possible chance of success.
Your responsibility:
To ensure applications are accurate, you must provide truthful information and notify us of any changes to your circumstances